Luxury hotel concierge desk with gold-trimmed counter and fresh flowers

Contact &
Concierge

Our Concierge
Team Awaits

Whether you have a question about your upcoming stay, require assistance with a special request, or simply wish to discuss how Grand Royale can make your experience extraordinary — our concierge team is at your service, 24 hours a day.

Telephone
Main: +1 (702) 555-0100
Reservations: +1 (702) 555-0110
Events: +1 (702) 555-0188
Email
reservations@grandroyale.com
events@grandroyale.com
concierge@grandroyale.com
Address
3900 Las Vegas Boulevard South
Las Vegas, Nevada 89119
United States of America
Hours
Concierge & Front Desk: 24/7
Reservations: 7:00am – 11:00pm daily
Events Office: Mon–Sun, 9:00am – 7:00pm

Send Us a Message

3900 Las Vegas Boulevard South

Las Vegas, Nevada 89119 · Adjacent to the famous Las Vegas Strip

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Frequently Asked
Questions

Standard check-in is at 3:00pm and check-out at 12:00pm noon. Early check-in from 12:00pm and late check-out until 3:00pm can be arranged through our concierge, subject to availability. Presidential Suite guests have flexible check-in and check-out at any hour.
Yes. Complimentary valet parking is included for all hotel guests throughout your stay. Self-parking is also available in our secure underground garage. Electric vehicle charging stations are available on all parking levels.
Absolutely. We offer private luxury car transfers from Harry Reid International Airport as well as private helicopter transfers for Executive and Presidential Suite guests. Arrangements must be made at least 24 hours in advance by contacting our concierge team.
Grand Royale welcomes well-behaved pets under 25 lbs in our Deluxe Rooms and Executive Suites. We offer premium pet amenity packages including personalised food bowls, luxury bedding, and a dedicated pet concierge. A refundable pet deposit is required at check-in.
Grand Royale is fully ADA compliant and committed to providing an exceptional experience for all guests. We offer accessible rooms, dedicated entrances, elevator access throughout the resort, hearing loop systems in our theaters, and dedicated accessibility concierge services. Please contact us in advance to arrange personalised accessibility accommodations.
Our culinary team is exceptionally experienced in catering for all dietary requirements — including vegan, vegetarian, gluten-free, kosher, halal, and severe allergy needs. Please advise our reservation team of your requirements when booking and our chefs will prepare dedicated menus for your visit.
Yes. Grand Royale offers a luxury Kids' Club for children aged 4–12, available daily from 9:00am to 9:00pm. Our certified childcare specialists provide supervised activities, arts programmes, and dining. Personalised babysitting services are also available for all hours through our concierge.